Please complete the COVID-19 Questionnaire by filling out our secure form for the location of your appointment
With our continued monitoring of the COVID-19 virus, we have made the decision to postpone all non-essential care for the next few weeks, and re-evaluate our plan as more data is released from the CDC and Department of Health.
However, we will remain open to treat patients with acute care issues (e.g. emergencies). In addition, we have shortened our hours.
For the protection of our staff and patients all patients requiring surgery will be tested for COVID-19 48-72 hours pre-operatively. Testing will be arranged by the office for you. Patients who test positive will have special accommodations made for treatment in a hospital setting.
While there is no substitute for meeting and directly examining a patient, given the pandemic, a way of reducing time spent in an office setting we offer telephone consultation in comfort of your home. This will allow us to discuss your symptoms and plan your visit as best we can, before coming to the office. If you already have x-rays from your dentist, we can remotely review these if they are sent to our office before the consultation. We can perform this consultation by audio (phone), FaceTime or Zoom.
We have adjusted patient scheduling to enforce social distancing.
- Patients are brought immediately into a disinfected room, with minimal waiting in the reception area. We only want to have, at most, 2 individuals in the reception area at a time.
- All family is requested to wait outside or in their vehicles, and we are calling them once their loved one’s care is complete.
- We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
- We will be taking a contactless forehead temperature scan of both patient and accompanying family member before they enter the office per CDC guidelines.
- You may see that our waiting room will no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect. The surgical team is wearing N-95 surgical masks, protective eyewear, and gowns.
- Our entire staff will be wearing and equipped with recommended protective equipment such as mask, gloves, gowns, and face shields per CDC and ADA guidelines at all times with patients. Our entire staff is also required to wear masks at all other times in the office when not treating patients.
- Patients being treated will be required to wash their hands with soap and water for 20 seconds after entering the treatment room and prior to sitting down.
- We will be installing HEPA filter air filtration units throughout the entire office which is proven to remove contagions such as allergens, bacteria, and most importantly virus particles down to 0.1 microns in size. (The Coronavirus particle measures roughly 0.15 microns.)
“We are committed to serving our patients and their families, and will continue our pro-active approach during these challenging times. We are responding in an unprecedented way. Coping with this unique period as best we can, with safety in mind. We look forward, as I am sure you do as well, to more normal times and resuming routine patient care. Until that time comes, we will continue to modify our care in response to changing recommendations as more scientific evidence-based information becomes available.”
– Merrimack Valley Oral Surgeons
Here are the links for the Massachusetts Department of Health, and the CDC.